Designing complex products to feel clear and human.

I’m Michael Zarour, a UX and product designer. I turn user needs, business goals, and technical constraints into experiences that are simple to understand and satisfying to use.

Explore my work

Illustration of Michael Zarour in a blue polo, working on a laptop in a sculptural chair

Selected work

Direct Share

LaserficheShipped product

A secure, responsive file-sharing experience that replaced a confusing legacy workflow and lifted satisfaction from 77% to 92%.

Product design · User research · Usability testing

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Intelligent Redactions

LaserficheProduct concept

An AI-assisted workflow helping law-enforcement teams process public-record requests without costly handoff errors.

AI workflows · Service design · Prototyping

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How I work

More about me

Understand the system

I map the people, constraints, and decisions around a problem before committing to a screen.

Make the complex visible

Flows, prototypes, and design systems create shared understanding across teams.

Test what matters

I use research and usability feedback to find confusion early and make focused improvements.

Looking for a designer who brings clarity to a complicated product?

Let’s talk